Frequently Asked Questions
Everything you need to know about your Washington Spirit gear.
When will my order ship?
Standard orders are processed within 2-3 business days. During peak season or following major matches, processing may take up to 5 business days before shipping.
What is your return policy for fan gear?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that customized jerseys are final sale and cannot be returned.
How do I ensure I get the right jersey size?
Our jerseys follow standard athletic sizing. We recommend checking the 'Size Guide' on each product page, as authentic player-issue kits have a slimmer 'athletic' fit compared to replica jerseys.
Do you offer international shipping?
Yes, we ship to Spirit fans worldwide. International shipping rates and delivery times are calculated at checkout based on your location and local customs regulations.
Can I track my delivery?
Absolutely. Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.